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Hi! We're the Customer Experience team here at OkCupid. Nice to meet you!

R.A.L’s COMPLETE Guide to Hooking Up & Get Laid on OKCupid. Of all the options available online, I believe that learning to Get Laid on OkCupid is by far the best way to go. You can find any type of person, who is looking for anything from an LTR (long-term relationship) to casual dating, to casual hookups and sex. Search by Their Old OkCupid Username (From Before the Redesign) If the person you’re looking for signed up prior to the redesign in 2018, you can still find them by their old username! Either you remember the person’s username or, if you don’t, you might be able to take a good guess at it based on the person’s Instagram, Facebook, etc. The mystical and coveted threesome. A wondrous achievement often pursued that rarely materializes. But now OkCupid is helping make the dreams of those pursuing polyamourous trysts come into fruition. On Friday, the dating site rolled out a new feature allowing users who are listed as “seeing someone,” “married,” or “in an open relationship” to link.

If you need hands-on technical help about an issue like a login problem, reporting an account, adjusting account settings, etc, we can help you with this. If our help pages don't answer your question or help you solve your problem, each of our articles has a link to our contact form so you can email us.

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A note about us:

The people you may talk to when you contact OkCupid are: Joel, Keith, Lynn, Matthew, and Teresa.

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We generally don't work weekends or US holidays, so please be patient during those times. Our families thank you!

Our help pages:

We've carefully written help pages for the most frequently asked questions about OkCupid. We find these answer the vast majority of questions:

How to close your account (sorry to see you go!)

How to send a new message/ introduction (with info on what to do if you think a message is missing)

Help with uploading photos and some info if your photo was deleted

You can also use the search field here in our support center to look for an answer to a question. We check what people are searching for to make sure that you always get the results you need.

Settings:

Login/ Password issues, Account Takeovers or losing access to your account
Bugs or technical issues (also see our Troubleshooting help section)

Billing:

Note: if you purchased anything via the iPhone app store/ iTunes, you will need to contact Apple support for help with refunds/ cancellations.

Safety:

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OkCupid does not offer phone support. Sometimes scammers will create fake OkCupid customer service phone numbers. DO NOT call these numbers and/or give them any personal information. We do not have a customer service phone number; instead, we ask that you look through our help articles here, which we keep updated with tons of information that will help you, and if needed, use our contact form to get in touch with us.